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CONTACT US

If you have any questions or need assistance with your account, please contact us using the form below.
Members also can use Tickets support. We are here to help.


Please click on WhatsApp, Telephone or Email for contact

We kindly remind you not to accept emails from domains other than @myelitecollection.com, or calls and contacts from phone numbers not listed in the FAQ section of our website www.myelitecollection.com.
If you have any questions, please contact us via email memberservices@myelitecollection.com or through the website.


Local Collection

Massiel Mercado / Collection Department
809-467-9236
cobranzas@myelitecollection.com


Refferal Program

Jose Cid / Refferal Program
849-817-7302
referidos@myelitecollection.com


Customer Support

Danely Almonte / Customer Support and Community manager
+1 (849) 455-4274
customersupport@myelitecollection.com


CONCORD

Member Service Phone+1-866-493-6393
Member Service HoursMon. – Fri. 9:00 AM – 9:00 PM EST and Sat. 9:00 AM – 1:00 PM EST
Consumer Portal

Payment Remittance AddressConcord ● PO Box 78080 ● Phoenix, AZ 85062-8080
Payment Methods OfferedRecurring Auto Drafts, Web Portal, Check by Mail, Bill Pay, Check by Phone, Credit Card