Please click on WhatsApp, Telephone or Email for contact
- Reservations (ECPP)
- Monday – Saturday / 9:00 am – 5:00 pm
- ☏ 829-745-3244 ●
☏ +1-407-605-3085 / USA - shaira.munoz@myelitecollection.com
- Reservations (ECJD /ECSD)
- Monday – Sunday / 8:30 am – 5:00 pm
- ☏ 809-722-7036 ● WhatsApp
☏ +1-407-605-3088 / USA - Marileny Castillo – Reservations and Member Services
- Member services (ECPP)
- Monday – Friday / 9:00 am – 8:00 pm
- ☏ 809-723-8515 ● WhatsApp
☏ +1-407-605-3083 / USA - xiomara.delacruz@myelitecollection.com
- Member services (ECJD /ECSD)
- Monday – Friday / 9:00 am – 6:00 pm
- ☏ 849-455-4278 ● WhatsApp
☏ +1-407-605-3088 / USA - Silvia Sánchez
We kindly remind you not to accept emails from domains other than @myelitecollection.com, or calls and contacts from phone numbers not listed in the FAQ section of our website www.myelitecollection.com.
If you have any questions, please contact us via email memberservices@myelitecollection.com or through the website.
Local Collection
Massiel Mercado / Collection Department
☏ 809-467-9236
cobranzas@myelitecollection.com
Customer Support
Danely Almonte / Customer Support and Community manager
☏ +1 (849) 455-4274
customersupport@myelitecollection.com
CONCORD
| Member Service Phone | ☏ +1-866-493-6393 |
| Member Service Hours | Mon. – Fri. 9:00 AM – 9:00 PM EST and Sat. 9:00 AM – 1:00 PM EST |
| Consumer Portal | |
| Payment Remittance Address | Concord ● PO Box 78080 ● Phoenix, AZ 85062-8080 |
| Payment Methods Offered | Recurring Auto Drafts, Web Portal, Check by Mail, Bill Pay, Check by Phone, Credit Card |