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Written by Elite Collection members and travelers like you.

Puerto Plata

Unforgettable experience

Thanking the Emotions family for how well the stay went, my family and I hope to return soon, I loved the shows and the disco… I want to thank Carlos (chocolate) from entertainment for your attention and your concern that we have a good time.. I want to give a point to Starlin from Elite Collection for providing us with his service.

Excellent Customer Service with a Welcoming Smile

Silerny the girl from Elite Collection received us on our arrival. She was noticeably nice and funny. Her spoken English was really good, and she went above and beyond to make sure everything was perfect. Our stay here was a few days, we will be sure to stay here again because of the excellent customer service Silerny showed us!

Elite Collections Experience

My wife and I had the opportunity to look at the Elite Collection packages and offers. Welinthon was the sales person who initially introduced us to this vacation package. He was very helpful and informative on what the Elite Collection has to offer and there were no surprises when we met with the staff and listened to their presentation!
Welinthon was also helpful to my family and I throughout our two week vacation. Keep up the great work Welinthon!

Excellent service from Elite Collection

We would like to express our appreciation and thanks to Jose Cid from Elite Collection for the excellent service and care that we had received at the all-inclusive Emotions by Hodelpa in Puerto Plata, Dominican Republic.
The hotel provides great quality service. The rooms are comfortable and clean. Jose Cid and the hotel team had definitely devote their best effort in showing their concern for our comfort.

Wonderful relaxing vacation

Excellent place to come and relax, great beach, great bars, great place to just be laid back and yourself. Roberto in Opus is the best ever bartender and will look after you like family.

Roberto in the buffet is wonderful and will look after all your needs. Xiomara in the Elite (RCI) office is phenomenal and does everything she can to make your stay the best!!

Amazing Staff and Resort

… Xiomara and Angel at the Elite office, where do I begin? Xiomara you helped us as an open line of communication. You answered all of our questions and always made sure that our dinner reservations were made–and when we forgot, you took care of it for us. Angel–same for you. You helped us with bookings and even when mistakes occurred you quickly made sure that it was fixed to make our stay as comfortable as possible. …

Beautiful property and great service

First time in Playa Dorada. Glad it was with Emotions. It was a beautiful property with spacious rooms. Easy access to beach. Great service, especially from Elite Collection Guest Services. Xiomara was the best and took care of all our needs. The other staff was also pleasant and nice.

Variety of restaurants to choose from, but there should be an option to make reservations. Since it was low season, we lucked out to be seated quickly but I’m not sure if it would be so quick during peak season. Definitely would come back to this resort.

I Love Emotion Resort by Hodelpa

My favorite resort in Puerto Plata. I love that is clean, food was good, and the staff are amazing. Rosmery Castano and Yurison from the Elite where my favorites. They made sure our stay was amazing. I hope they still there when I have my wedding.

Yes, I love this place so much that I am planning on having my wedding there. I been there 2 times already, we just got back home from visiting Emotion and we already planning on going back in November. I highly recommend this resort.

Feels like home to us

If you are looking for a smaller beachfront resort with all the amenities, easy walking, well maintained, super friendly staff, good food, nice beach with access to miles for walking and in view of Mt Isabel for incredible views, then visit the Emotions resort in Playa Dorada. The pools are a little small if you like the big resort pools but definitely adequate for our needs.

There are lots of day excursions to pick from if that is your thing, we saw Hector on the beach this year from Sea Pro and he hooked us up with a great day of deep sea fishing out of Sosua, everything was arranged and we had a great day. There are lots of vendors on the beach, a strip mall within a 3 minute walk and the resort has its own nice shops for whatever you might be looking for. Our house maid Leonidos was excellent and looked after us the entire time, Maria at the beach bar has the biggest smile and makes great drinks and Carlos from concierge is a man of action to get things done! All 3 a la carte restaurants were excellent and the buffet has some great dishes for dinner, you must try the fresh cooked pasta bar. Morning cooks make eggs the way you want with a smile…

We are fortunate to be new members and plan to return very soon to spend time with Roberto at the Opus bar and Hennisis at Aroma who are both great people and excellent at what they do including our Elite Collection crew at the front desk! This was our second visit and plan to head back again very soon as it feels like home!

Beyond our Expectations!

We didn’t really know what to expect in the Dominican Republic but this resort met every expectation we could have had. We were picked up as arranged by the resort, taken directly to the Elite Office and were provided topnotch service at every turn. We were at the resort for two weeks and enjoyed each of the restaurants on site, including Aroma, the Elite restaurant.

Each meals was well done, well presented and tasty. We would have preferred more selections but what we ordered was always good. The Mexican, Italian and Dominican restaurants were also very good. The Opus bar, where the bartenders mixed the drinks individually instead of using a dispenser, was our favorite.

The staff was wonderful. Each time we were approached by an employee they were very friendly and willing to assist in any way. We did not go to the casino or the shows as were tended to spend most of our time on the beach or asleep! We especially were taken with the Elite staff and our new friend, Oscar Cohn.

Oscar sought us out daily and was truly a delight to speak with. He arranged to take us on an outing to a restaurant as recommended by Juan Pablo, where we enjoyed the largest lobster dinner I have ever had! I’ll have to remember to bring Juan Pablo his whiskey when we come back! …

Juan Dolio

Alondra P

Totally Worth It!

Visit was amazing, food is great, everyone is incredibly nice and accommodating. Anything you need will be provided.

Our personal concierge Bacner from Elite Collection was the most helpful person in the entire resort and even made us a custom itinerary and showed us the best local spots.

Beach access is beautiful and had a great pool too! Definitely coming back !

Great place with Amazing service !!!

My stay at this hotel was very good, the food was tasty and the hotel areas were very clean and in good condition, but the best part was definitely the outstanding service that they have, specifically at the Elite section were we received the best treatment from one of the staff girls named Karina.

The staff members here really make the experience at this hotel even better. I will definitely come back in the future.

Fun in the sun

It was a great experience. Loved the drinks, beach, the food. I really enjoyed the employees – they were happy, kind, and attentive. Especially our concierge with Elite Collection, Rafael Perre-Polo. He was around whenever we needed him. He gave us all the information we needed and took great care of us. And we will return!

Excellent service

We are very pleased and thankful with Mr. Antonio Corporan for his great service while we were at the hotel and with Elite Collections. He was very kind, attentive and helpful in every aspect of our trip.

Thanksgiving Tradition

This is the second year I’ve come here at the end of November during the US Thanksgiving break. My mom is an elite member, and it’s been a pleasure to make this a new tradition. The people here make this special. It starts with the bear hug from Guillermo at the airport. Then Roberto at the Opus bar always knows my drink and teaches me a bit of Spanish.

Then to Genesis at Aroma who always takes great care of us and remembers which dishes are our favorites. All around are people who have been here for years and make the effort to meet and know the regulars, which makes this place a home away from home.

Feels like home

I went back to Emotions in November to take my mother in law to reunite with her sisters and family. We had an excellent time and were treated with so much kindness by all the staff. The attendants at the entrance were always ready to assist her with her walker where needed.

I have an Elite Collection membership and the team greeted us as family, including but not limited to Rafael Polo, Genaro, July, Salatiel and Francisco. They make us feel like at home. I’m very grateful.

Jessica R

Great staff at the hotel

We were very impressed with the staff at the hotel. Elvyn Jimenez, the vacation concierge from Elite Collection was especially helpful. He went out of his way to help us book our adventures and gave us great advice on where to go and what to do.

He was so friendly and it was a pleasure getting to know him and the staff there. I would strongly recommend booking or getting any information from Elvyn as he was very informative.

Jason B

Weekend getaway

My stay at emotions was exactly what I needed for a weekend getaway. Facility was very clean and staff was extremely accommodating.

I traveled solo and felt perfectly safe onsite and during excursions. A big thanks to Elvyn Jimenez and Rafael Piarre w/ Elite Connection for hooking me up with anything I needed. Ask for them when you stay and they’ll take care of you.


Beautiful place, friendly and caring staffs

We are really enjoyed our first trip to Emotions by Hodelpa, January 29 – February 5, 2018. The resort is family friendly, clean, good food and the staffs care about you. They were offered us a vacation plan which is great, it called Elite Collections. My sale guy is Sean John Lamarre, he is a nice guy, treated us like family and gave us a great deal on what they offer.

They even offered us to come back for free trip with the VIP service, we are looking forward to more vacations at Dominican Republic. Thanks again to Sean John Lamarre from all of us…Trung, Hai and Melinda.

Robert C

Exceeded Expectations

Emotions by Hodelpa in DR exceeded my expectations, by far. The stay and the hotel were both excellent. I was even able to have extra bath towels every day !!! i have stayed at many 4 & 5 star resorts and this one was one of my best. A special recognition to Yarixa of the Elite Collection Group.

Yarixa met us on day 1 and gave us an informative tour of the property and during our entire 8 day stay, she assisted us with everything from A to Z that we asked for. Her friendly and attentive demeanor had attention to detail and genuine concern for our happiness and satisfaction. She even notified us that she had an off day and pre arranged dinner reservations for us.
It is special people like Yarixa that make businesses successful. We had a terrific stay because of her. I hope the hotel will give her special recognition. Thank you.